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That's why Ofcom is working with the international regulators – as well as the telecoms industry – to find solutions to the problem.

What is being done?Ĭalls with spoofed numbers can and do come from all over the world and account for a significant and growing proportion of nuisance calls. They do this to either hide their identity or to try to mimic the number of a real company or person who has nothing to do with the real caller.įor example, identity thieves who want to steal sensitive information such as your bank account or login details, sometimes use spoofing to pretend they're calling from your bank or credit card company. However, with spoofing callers deliberately change the telephone number and/or name relayed as the Caller ID information. Sometimes there's a good reason for a caller to modify the Caller ID (for example, a caller who wishes to leave an 0800 number for you to call back if you want). However, there have been growing instances of nuisance callers and criminals deliberately changing the Caller ID, a practice known as 'spoofing'. This feature – known as 'Caller ID' or 'Calling Line Identity' (CLI) – is a handy way of screening the calls you want to answer from the ones you don't. Many phone handsets now let you see the number of the person calling before you answer. This is when scammers change their caller ID to disguise their identity from the person they are calling. There has been a recent increase in reports of ‘number spoofing’.